Buttle, Francis. <br/><br/>
Customer relationship management:  concepts and technologies 

 - 4th. 
 - New York;  Routledge,  c 2021. 
 - 444 p 
<br/><br/><label>ISBN: </label>9780367376253 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relationship <br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / BUT-C