Jones, Phil M. <br/><br/>
Exactly what to say:  magic words for influence and impact 

 - New Delhi;  Macmillan,  2017. 
 - 137p.  17cm. 
<br/><br/><label>ISBN: </label>9781989603673 
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<br/><br/><label>Dewey Class. No.: </label>302.25  / JON-E