| 000 | 00510nam a22001937a 4500 | ||
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| 999 |
_c11768 _d11767 |
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| 005 | 20240315020008.0 | ||
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| 020 | _a9788131725405 | ||
| 040 | _cddc | ||
| 082 |
_a658.812 _bPEE-C |
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| 100 |
_aPeelen, Ed _91135 |
||
| 245 | _aCustomer relationship management | ||
| 260 |
_aNew Delhi; _bPearson, _cc 2011. |
||
| 300 | _a433 p. | ||
| 650 |
_aRelationship marketing _91136 |
||
| 650 |
_aCustomer relations--Management _91137 |
||
| 942 |
_2ddc _cBK _06 |
||